Offering a smooth and hassle-free experience to you is our top priority. Please read the information on this page for guidance and instructions for your order.If for some reason you are not completely satisfied with the product(s) you’ve received, we are happy to accept returns and issue credit notes/replacements. Please read the information on this page for guidance and instructions on returning your products.
We urge you to please read the details of the products before buying – We do not offer cash refunds.
COMPANY HAS A NO CASH REFUND POLICY – HOWEVER WE OFFER EXCHANGE OR OFFER A CREDIT NOTE
CREDIT NOTES/GIFT CARDS are valid for life – you can use them for fresh or sale items, there is no restriction on the use or time for them – your money is safe with us..
How do I know if an item is eligible for exchange?
We offer exchange or a credit note incase you change your mind – please read the description carefully before purchasing, the company is not liable to bear the cost of shipping for the same.
for eligible products, you must place a return request within 7 calendar days of receiving your order, so long as the returned products are unused, unwashed, and have all their original packaging and tags intact.
For more details on the products,return or exchange please WhatsApp us at +91-8793251452
What is the process to return a product?
- First, we do not offer cash refunds please read the description properly before buying.
- If your location is eligible for a reverse pick-up, our courier partner will provide you with a date and time for the pick-up. Otherwise, please arrange for the product to be shipped to us at 17 good luck society hingna road near Rai English school Nagpur 440022
- Once your return is received, our operations team will inspect each product and approve the refund. Please allow 7-14 days for the processing of returns.
- Once the return is approved, then your refund will be processed in the following manner:
- A credit note will be issued to you on email which can be used at any given time in the future in full capacity for fresh and sale items..
What about the refundable amount?
Please note that only the product cost (less restocking fee, if applicable) will be refundable. Costs related to shipping, COD charges, custom packaging, etc. will not be eligible for a refund.
How long will it take to process my return?
It usually takes 7-10 working days for you to receive a replacement product or a refund.